Privacy policy

Last updated: September 22, 2026

We operate this store and website, including all information, content, features, tools, products and related services in order to provide you, as a customer, with a personalized shopping experience (the "Services"). The Fizz Art is a store powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described herein.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term "personal information," we mean information that identifies, or can reasonably be linked to you or another individual. Personal information does not include information that is anonymized or de-identified such that it cannot reasonably be linked to you. Depending on how you interact with the Services, your location, and subject to applicable law, we may collect or process the following categories of personal information, including inferences drawn from this personal information:

- Contact details, including your name, address, billing address, shipping address, phone number, and email address.
- Financial information, including credit card, debit card, and bank account numbers, payment card information, bank account information, transaction details, method of payment, payment confirmation, and other payment details.
- Account information, including your username, password, security questions, preferences, and settings.
- Transaction information, including items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, and your past transactions.
- Your communications with us, including the information you include in communications with us, for example, when sending a customer service inquiry.
- Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information, including information about how and when you access and use the Services.

SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

- Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
- Automatically through the Services, including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
- From our service providers, including when they implement certain technologies and when they collect or process your personal information on our behalf;
- From our partners or other third parties.

HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

- To provide, tailor, and improve the Services. We use your personal information to provide the Services, including to perform our contract with you, to process your payments, process your orders, remember your preferences and items you are interested in, notify you about your account, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange for shipping, facilitate any returns and exchanges, enable you to post reviews, and create a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
- Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you online advertisements for products or services on the Services or other websites, including based on items you previously purchased or added to your cart and other activity on the Services.
- Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding fraudulent, illegal, dangerous, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and create an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other access details with anyone else.
- To communicate with you. We use your personal information to provide customer support, respond to your requests, offer effective service, and maintain our business relationship with you.
- Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery proceedings, potential or ongoing litigation, or other legal proceedings, and to enforce our terms or policies, or investigate potential violations of them.

HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. These circumstances may include:

- With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, order fulfillment, and shipping).
- With business and marketing partners to provide marketing services and advertisements to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to direct us not to share information about you for purposes of showing you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise this right by opting out here: https://thefizzart.com/pages/data-sharing-opt-out
- When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligation (including in response to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

OUR RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services on our behalf. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties who may be in other countries than the one in which you reside, in order to provide and improve the Services. Additionally, to protect, develop, and grow our business, we use certain enhanced features provided by Shopify that use data and information from your interactions with our store as well as with other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, with other merchants, and with Shopify. In these circumstances, Shopify processes your personal information as a data controller, including in relation to your requests to exercise your rights regarding this personal information. To learn more about Shopify's use of your personal information and your rights, please see the Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/app-users. Depending on where you live, you may be able to exercise certain rights related to your personal information here: https://privacy.shopify.com/en

THIRD-PARTY WEBSITES AND LINKS

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitation on its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

CHILDREN'S DATA

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

SECURITY AND RETENTION OF YOUR INFORMATION

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases, we may decline your request as permitted by law:

- Right to access / know. You may have a right to request access to personal information that we hold about you.
- Right to delete. You may have a right to request that we delete personal information we maintain about you.
- Right to correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to opt out of sale or sharing for targeted advertising. Depending on where you live, you may have the right to direct us not to "sell" or "share" your personal information, or to opt out of our processing of your personal information that is considered "targeted advertising," as defined by applicable privacy laws. You can exercise this right by opting out here: https://thefizzart.com/pages/data-sharing-opt-out. Please note that if you visit our Services with the Global Privacy Control opt-out preference signal enabled, depending on where you live, we will treat this as a request to opt out of the device and browser you are using to access the Services. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/. We do not respond to other Do Not Track signals.
- Managing communication preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have made.

If you are a resident of the UK or the European Economic Area, and subject to applicable exceptions and limitations under local law, you may also have the following rights in addition to the rights listed above:

- Right to object to and restrict processing. You may have the right to ask us to stop or restrict our processing of personal information.
- Right to withdraw consent. Where we rely on consent to process your personal information, you may have the right to withdraw this consent.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about Shopify's use of your personal information and your rights, including the rights of data subjects related to data processed by Shopify, please see https://privacy.shopify.com

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. Consistent with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timeframe consistent with applicable law.

COMPLAINTS

If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or lodge your complaint with your local data protection authority. For the EEA, a list of data protection authorities is available here: https://edpb.europa.eu/about-edpb/about-edpb/members

INTERNATIONAL TRANSFERS

Please note that we may transfer, store, and process your personal information outside the country you live in.

If we transfer your personal information outside of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or an equivalent contract issued by the appropriate regulatory body, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

CONTACT

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at contact@thefizzart.com. For the purposes of applicable data protection laws, we are the data controller of your personal information.